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PROGRAM AT A GLANCE
Lecture Title Coming Soon
Dr.  Dawn Dunford, OD, FCOVD
Description coming soon
College of Opticians of Ontario Activity ID Pending | 2 Hours

Connect First, Then Validate Using Social Proof
Mark Hinton, RO
In this lecture, attendees will learn how connecting personally through a patient's ‘preferred name’ relaxes the patient, leading to trust quickly and naturally. We will also explore how ‘social science’ proves that the endorsements of other patients validates your advice, leading to increased patient loyalty, sales of needed services and products and a differentiated professional and extraordinary experience.
College of Opticians of Ontario Activity ID 4537 | 1 PG Hour
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‍*Program and speakers are subject to change without notice
*Some hours may be pending approval from the College of Opticians of Ontario

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