Hosted on Zoom (https://zoom.us/download)

PROGRAM AT A GLANCE
How Opticians Can Support Vision Therapy: A Comprehensive Review
Dr.  Dawn Dunford, OD, FCOVD
This lecture will review types of vision issues and their symptoms, the latest technology being used in vision therapy treatment, current modalities of treatment and considerations for non-adapting patients. Tips and tricks in dealing with patients who have had a concussion will be provided.
College of Opticians of Ontario Activity ID Pending | 2 Hours

Connect First, Then Validate Using Social Proof
Mark Hinton, RO
In this lecture, attendees will learn how connecting personally through a patient's ‘preferred name’ relaxes the patient, leading to trust quickly and naturally. We will also explore how ‘social science’ proves that the endorsements of other patients validates your advice, leading to increased patient loyalty, sales of needed services and products and a differentiated professional and extraordinary experience.
College of Opticians of Ontario Activity ID 4537 | 1 PG Hour
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‍*Program and speakers are subject to change without notice
*Some hours may be pending approval from the College of Opticians of Ontario

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