PROGRAM AT A GLANCE
Advanced Optical Dispensing
Dr. Vi Tu Banh, OD
This course will cover communication skills, dispensing strategies and the mindset needed to elevate the patient experience and practice performance. We will explore the psychology behind buying and selling, develop techniques to build stronger connections through effective communication and learn how to increase multiple-pair sales and handle patient objections. Learners will be introduced to the 2% mindset, the 3 aspects of every transaction, understand how to identify and attract the ideal customers and how to increase capture rate by focusing on quality interactions rather than quantity.
1 Hour
Pending Accreditation by the Canadian Association of Optometrists for Canadian Certified Optometric Assistants (CCOA)
7.0 CCOA Continuing Education Credits
Included With Registration
- Breakfast, lunch and coffee breaks
- Lecture notes
- Admission to Optifair Canada Trade Show
- Free parking
*Program and speakers are subject to change without notice and some hours may be pending accreditation.
CANCELLATION POLICY
If notice of cancellation is provided by March 25, 2027, a full refund will be provided. As of March 26, 2027, no cancellations, refunds or transfers will be accepted under any circumstances.
Authorization for Sharing Contact Information
By registering for this event, the customer acknowledges and agrees that their contact information (including, but not limited to, name, email address, phone number and mailing address) may be shared with our vendors and sponsors. This information may be used for marketing, promotional activities or other communications related to the event. The customer further understands that vendors and sponsors are required to handle their information in accordance with applicable data protection laws, however, the event organizers are not responsible for the actions or policies of these third parties. If you do not wish to have your contact information shared, please contact info@aoece.com prior to completing your registration.
